SMB Account Manager

* This is a hybrid position. Workdays are Monday to Friday. At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including 75% of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey? At JFrog’s Sales Onboarding program, a 2 weeks professional on-boarding program, you will learn from our professionals all about JFrog and the DevOps industry, JFrog’s products and offerings, Sales tools, methods and processes and experience hands-on sales training. As a JFrog Account Manager, you have the opportunity to join an A team making a strong impact on JFrog’s continued growth by new customer acquisitions. The passion for building relationships will be your driving force. Are you ready to take the leap? As an SMB Account Manager in JFrog you will… Develop long-term customer relationships, while promoting retention and loyalty Manage new logos as well as expansion opportunities and renewals process for portfolio of customers Manage expansion opportunities and renewals process for portfolio of customers Analyze usage metrics to understand customers’ usage of JFrog’s product (evaluate product adoption) Contact customers throughout the life cycle to identify potential growth opportunities Maintain long-term account health and relationships; Work with customers to ensure satisfaction and happiness Drive product adoption, share best practices and implement growth and optimization strategies for maximum value and success Use salesforce.com and another sales enablement tools To be an SMB Account Manager in JFrog you need… 2+ years of experience in subscription sales role Experience in managing and owning the full sale cycle from lead to close SaaS experience strongly preferred Quota carrying experience Bachelor’s degree or equivalent Experience with Salseforce - advantage Fluent English – Mandatory (read/write/speak)