Wireless System Support Engineer

Responsibilities:

Provide technical support to customers and partners (remotely and on-site)

Handling issues reported by customers and driving to resolution

Hands-on troubleshooting of RF System issues in the lab

Drive cross-company activities such as complex issue investigations and customer design reviews

Report to Applications Support Team Leader

Requirements

Bachelor’s Degree in Electrical Engineering

Experience with one or more of the following technologies: WiFi, LTE, Bluetooth

Familiarity with MAC, PHY, and RF subsystems

Familiarity with RF test equipment such as VSA, VSG, Spectrum Analyzers, Network Analyzers etc.

Experience working with Linux OS

Ability to read PCB Schematics

Hands-on experience investigating complicated SW/HW/System issues

Strong interpersonal skills and high customer service orientation

Strong communication skills, oral and written, fluent English

Willingness to travel abroad (US-EU-APAC)

Advantage:

Experience as FAE/Customer Support

Experience in HW design and troubleshooting

Experience in the Automotive industry

Minimum Qualifications:

• Bachelor's degree in Engineering, Information Systems, Computer Science, or related field.

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