AI Strategy and Operations Lead - Customer Organization

We are looking for a strategic, execution-driven AI Strategy and Operations Lead to drive the CCO organization’s AI initiatives end-to-end. This role sits at the intersection of strategy, operations, go-to-market, and customer experience, turning AI vision into scalable execution. This is a builder role: creating structure where none exists, identifying gaps, and driving impact in a fast-paced, evolving environment.

Requirements: Experience in operations, strategy, or program/project management Strong ability to translate strategy into execution Proven execution skills and ownership mindset Strong analytical and data-driven decision-making skills Experience working cross-functionally with multiple stakeholders High adaptability and ability to thrive in fast-paced environments Excellent interpersonal and influencing skills Who You Are A strategic operator and builder who thrives in ambiguity and drives impact through execution. You know how to align stakeholders, move fast, and turn vision into reality. #LI-DNI