Customer Experience Accounting Specialist - Temporary

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com , Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We are looking for a Customer Experience Accounting Specialist that will support clients in navigating Guesty’s financial and accounting features, ensuring accurate configurations, smooth workflows, and a strong understanding of system logic. " This role is a hybrid position based in our Tel Aviv office. Please note that this is initially a 9-month temporary position, with the possibility of converting to a permanent role"

Requirements: Native or near-native English (additional languages are an advantage) Tech-savvy - strong computer skills Solid understanding of accounting fundamentals (e.g., double-entry bookkeeping, revenue recognition, reconciliations) Strong analytical thinking and attention to detail Excellent written and verbal communication skills Experience in a client-facing support role (ticket/case management) Experience working with financial reports, dashboards, and configurations Proven ability to investigate discrepancies and resolve financial/system issues Ability to multitask in a fast-paced environment Experience in hospitality, property management, or PMS — advantage Experience working with Product teams — advantage Experience & Education 1+ years of experience in accounting, financial operations, financial systems, or SaaS support — required Bachelor’s degree in Accounting, Economics, Business Administration, or equivalent Strong proficiency in Excel/Google Sheets and familiarity with Docs and Slides Technical/analytical experience (e.g., audit logs, data analysis) Experience with Zendesk/Jira or similar ticketing systems — advantage Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.