Technical PMO & Solutions Operations

About us

Jeen.AI empowers enterprises with generative AI through advanced AI agents, automations, voice analytics, and knowledge-based insights across any cloud or on-premise environment. Trusted by industry leaders shaping tomorrow's technological landscape.

Key Responsibilities

Lead and coordinate customer implementation and deployment processes across multiple clients

Synchronize activities between Solutions, Product, R&D, DevOps, and customer stakeholders

Continuously track implementation progress, identify gaps, blockers, and operational risks

Build and maintain clear cross-company visibility into customer statuses and ongoing processes

Design and manage Jira workflows, dashboards, and automations for full operational oversight

Create scalable methodologies, tracking processes, and playbooks to support company growth

Coordinate resources and timelines to ensure smooth and timely customer deployments

Requirements

2+ years of experience in PMO / Operations / Project Operations roles in a technological environment

Proven experience managing customer implementations, onboarding, or deployment processes

Expert-level Jira skills, including workflows, automations, and advanced dashboards

Strong ability to manage multiple parallel processes and stakeholders

Exceptional organizational and cross-functional coordination skills

Ability to proactively identify gaps, escalate blockers, and drive execution forward

Excellent English communication skills

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