Retention Representative

easy app is a local search technology and platform to find business, events, and basically everything. We are the largest marketplace in Israel with over 3 million unique visitors per month and over 100K business owners and a wide variety of users.

Our Customer Success team is looking for a Retention Representative.

About The Position

Handle inbound calls from business clients signaling cancellation.

Make outbound retention calls and offer tailored solutions.

Perform ongoing collections from company clients.

Collaborate closely with cross-functional teams in a tech-driven environment.

Requirements

Experience as a Retention Representative.

Excellent communication and interpersonal skills.

Sales and support orientation

Team player with a “can-do” attitude

Multi-task and good performance under pressure

Ability to understand complex technology and explain it simply

Dynamic, fun-loving, and yet driven

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