Delivery Service Representative

The Gett Delivery Customer Care representative acts as a liaison between Gett Delivery, its couriers and clients. The customer care is a vital part of our service. As customer care representative you are an integral part of the courier support and dispatch service. As part of your responsibility you’ll be required to act in a kind and highly professional manner. To be available to a minimum of 4 shifts a week during the following time slots (including Holidays): o Sunday to Thursday: 08.00 – 16.00 and 15.00 – 23.00. o Friday: 08.00 – 16.00

Requirements: · To ensure that all orders are picked up or assigned to a Gett courier. · Liaise with the clients when their order is delayed. · To record any inquiries or complaints from couriers and clients. · Knowledge and awareness of all relevant processes and procedures, and to proactively refresh your knowledge of the latest technological updates to the dispatch systems and courier units. Can you WOW our customers with an excellent customer service? Then join us At Gett, we’re committed to creating an inclusive, respectful environment where everyone feels valued and empowered to succeed. We believe that diversity drives innovation, and we’re proud to offer equal opportunities to all—regardless of age, race, gender identity, sexual orientation, disability, or any other characteristic. If you need accommodations during the recruitment process, please contact us at recruitment.il@gett.com ,and we’ll do our best to support you. Click here to view our privacy policy.