Customer Success & Training Representative

We’re Hiring | Customer Success & Training Representative

📍 Full-time | Petah Tikva (Near the Light Rail)

A-Point

Systems, a leading software company specializing in business management

solutions, is looking for a Customer Success & Training Representative to

join our growing Application Support team.

If

you enjoy working with people, learning systems, guiding users, and creating

real customer impact — this opportunity is for you.

💡 About the Role

This

is a customer-facing role focused on onboarding, training, and customer success/

This is not a technical development /or system administrator position.

Please read carefully and submit your CV only if you find yourself qualified for the position.

We’re

looking for motivated, service-oriented individuals with up to 3 years of experience,

(it's an entry position for the Customer Success field) including recent

graduates in:

•

Computer Science

•

Information Systems / Knowledge Management

• Economics and management

•

Industrial Engineering & Management

• Business Administration

🎯 What You’ll Do

•

Lead onboarding and training sessions for new customers

•

Support and guide existing users in their day-to-day work with the platform

•

Help customers maximize value and efficiency from our system

•

Identify customer needs and recommend relevant features and modules

•

Build strong long-term customer relationships.

✅ What We’re Looking For

•

Excellent communication and interpersonal skills

•

High service orientation, patience, and empathy

•

Fast learner with the ability to understand business processes and systems

•

Proactive mindset and strong teamwork skills

•

Fluent Hebrew — spoken and written

⭐ Nice to Have

•

Experience in customer support, training, onboarding, or customer success

•

Familiarity with business applications or basic SQL knowledge

🌱 Why Join Us?

At

A-Point, you’ll join a professional and supportive team, work closely with

customers, and gain valuable experience in business systems, customer success,

and SaaS environments.

📩 Please send your CV (Hebrew or

English) + salary expectations to:

jobs@apoint.co.il

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